Abstract:Research on the service level of accessible facilities of urban rail transit is conducive to clarify the current development level and the future development direction of urban rail transit. Taking Metro Line 3 in Suzhou as the research object, the analysis and research are carried out according to the opinions collected from all parties in the earlier investigation stage, and a multi-level accessible facility service level evaluation index system is established. The evaluation system is composed of two criterion levels and nine influencing factors to introduce the fuzzy mathematics into the analytic hierarchy process. The AHP-fuzzy comprehensive evaluation method combining the subjective and objective, qualitative and quantitative evaluation is used to evaluate the service level of the accessible facilities of Metro Line 3 in Suzhou. The results show that the overall evaluation of the accessible facilities of Metro Line 3 in Suzhou is good. At the same time, the corresponding improvement measures are proposed based on the problems found.